I had an early booking so I understand how it’s hard to get to the salon earlier than customers usually book, however if your technician isn’t available at that time, don’t put down the availability as open. Someone else had to begin doing my nails while I was told to wait for her, for £40 my cuticles weren’t cut or done, due to no handover from the guy that did my nails to begin with to the technician. They turned out alright but they weren’t all even sadly.