Katrina really understood my curly/wavy hair (like no other hairdresser I have ever had before) and made me feel very at ease. she spent a lot of time getting to know my likes/dislikes about my hair, gave me the best shape for my haircut whilst still giving what i wanted, and gave me loads of advice about getting the most out of my curls. the lotus biscuits with the tea are an appreciated extra! highly recommend Katrina for curly girls!