Trotters - Kensington Reviews

139-141 Kensington High Street, Kensington, London, W8 6SU

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Reviews are written by customers after their visit.

4.8
2662 reviews

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Written by our customers, so you know what to expect at each and every venue.
Angela was very rough with my 3 year old who used to be petrified of having his haircut. There was no explanation of what she was going to do to him; a lot of cheek pulling and he was even saying ow. she didn’t do what I asked for and when I said it’s too short she turned around very rudely and said if it’s too short there is nothing I can do about it. I will never ever bring my son back to trotters to get his haircut. He was very well behaved; Angela was rough, rude and his hair cut was awful.
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On arrival for our appointment Nancy the hairdresser was extremely Hostile and very unpleasant towards us, she cut my daughter hair very badly it is extremely even and lopsided she also made her feel uncomfortable and was extremely hostile and unprofessional it was quite Traumatising. My daughters hair is lopsided she has never had such a bad experience at your hairdressers or such a bad haircut ever it was a very very upsetting experience traumatising experience for a child and parent.
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Great
My baby was getting his first haircut. The stylist wanted to place gown. This gown had so much hair from previous child’s haircut . I asked for fresh one they simply said that’s the only one they had. This is my local trotters branch which I wouldn’t be going back again. Didn’t enjoy the experience one bit.
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Excellent haircuts - both the girls and we as parents were so happy - win/win!