The stylist was very nice, but cut my son’s fringe way too short, even after I specifically said, “please don’t cut a short fringe. No shorter than his eyebrows, please.” Also, she recommended use of a trimmer in the cut but it didn’t look as nice as when other stylists use scissors/thinning scissors only. To be fair, I made the mistake of booking during back-to-school time. It was a mad-house in there.