This was the third haircut we've done at Trotters - King's Rd, and this was the last time we went there.
The first time was great, the hairstylist has done excellent job, was very attentive and careful. Her name was Tigen.
The next two times we had different hairstylists and both of their works were average.
Why do you hire people who cant deliver at your prime shop?
We definitely do not come back anymore.
We expect great service and not smth average or below average.
She was late for her appointment and didn’t even apologise. I noticed they are using the same tools/ brush for all the kids and had to ask her to clean them before using on my daughter’s hair. She was happy to do it.