The haircut itself was good, but Vali didn’t listen to my instructions. I specifically asked for only half an inch to be trimmed from my toddler’s hair, but she cut almost two inches off. When I questioned it, she said she thought it looked better that way. I explained we wanted to keep his hair long and just tidy it up, but she continued cutting until I asked her to stop. As a customer, I expect my wishes to be respected.