Usually always have a good experience here, my son is suspected ASD so doesn’t love having his hair cut and it can be difficult. Unfortunately this time appointments were running late (20+ mins) by which time my son was really struggling. Then a random woman pushed in front of me because her kid had blue tack in her hair. Luckily my son just about managed to sit for the haircut after all this with my phone as a distraction, but I was stressed by this point! The haircut itself looks very nice
My child was screaming and instead of offering another date/rescheduling, proceeded to cut and butcher my child’s hair - and then blame it on the one year old for crying and moving! Unbelievable. Usually a loyal customer but no more.