Trotters - Westfield Reviews

1080, Westfield, Wood Lane, London, Shepherd's Bush, W12 7GB

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Reviews are written by customers after their visit.

4.7
2364 reviews

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Written by our customers, so you know what to expect at each and every venue.
She was very slow and didn’t want to work under pressure she never smiled during the haircut and asking stupid questions!I used to go always to your store but im completely disappointed from the service!I will definitely not comeback.
second time coming here staff are friendly and was happy with the cut
Brought my 14 month old daughter to trotters for her first hair cut. Leah was very patient and skillful. Checked in with us throughout the process. Love my daughter’s fringe. Def recommend
I thought getting a haircut at trotters would be a great experience and a great haircut. Although our hairdresser Leah was lovely I felt very unsatisfied with my toddlers haircut. She trimmed it but it didn’t look great and she didn’t even bother styling her hair. The other hairdresser I’m glad we didn’t get because I saw her being rude to the little boy while cutting his hair. I would never go back there or at least not the Westfield location especially for that price I would’ve cut it myself.
For a child centred salon, they weren’t particularly child focused. No entertainment, they initially said they couldn’t cut my child’s hair if he sat on my lap. Given the price point you’d expect a service that caters for children. I’ve had much better experiences at much more affordable locations. Perhaps this works for older children.
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