Under The Clouds Reviews
74 Shepherds Bush Road, Hammersmith, London, W6 7PH
Check availability and book onlineReviews are written by customers after their visit.
204 reviews
I paid for gel manicure and the lady applied normal nail polish. When I realised I got upset and then she changed product.
She applied a transparent layer of gel on my nails and she put Again a normal Vanish colour.
When I left the salon my nails looked “fine” but after 20 mins I went back to the salon because whatever she put on my nails was failing off.
I asked her to remove everything.
Horrible experience and costumer service.
I would appreciate a refund
Lovely salon and the manager was lovely but the lady doing my pedicure did not know what she was doing, very messy, didn’t ask about shape or length, cut me and didn’t say anything. Very disappointed as it is a lovely salon and not what I expected. Possibly the worst pedicure I have ever had and will be making an appointment at another salon tomorrow to get them redone as they are a mess.
I absolutely loved the salon and the two girls that were present that day were great, super friendly! Unfortunately the service isn’t as great as they are which is a shame, I booked threading and could only do wax, the mani and pedi weren’t great, the quality of the gel was very poor and a few hours after I left the salon it discoloured on the corners and next day was shipped and the gel was peeling off, pedi was useless as my feet was still left with hard skin. Pricy for the quality of service
Amazing lash lift at Under The Clouds- have had many lash lifts at different places but this was the best I’ve had. They were really friendly too
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