Well this was a strange experience. The fact that this salon is on Brentwood Highstreet is bizarre in itself given the state of the salon when you walk in. You'd be thinking boutique, clean, welcoming, due to the location. However, it's dingy, tierd, outdated, messy and looks rundown.
The lady at the desk seemed shocked when I walked in and had no idea of the appointment I'd booked, nor that I had prepaid on Treatwell.
The cut was basic and the lady seem unconfident.
My appointment was booked for 11 but changed it the day before 10.30 I arrived and it was closed then someone arrived not the person I had requested, everything was rushed and stressful. I had to ask three times for her to be more gentle when drying my hair as it was actually hurting how hard she was pulling with the brush. Then she said she was finshed my hair was still wet and looked horrific. I was never asked where my parting was how I’d like it or anything I could not wait to leave.
They had not got enough staff on and no one for my booking straight away. They asked me to come back but I couldn’t and they saw me in 10 minutes. Area is very dirty. However the young lady who waxed my legs did a fab job