I had a full colour change after being bleach blonde for years ( which I was very nervous about ) .Kerry knew exactly what colours would suit me and explained everything to me from the consultation I took kerrys advice and I am glad I did , after going for a darker richer base colour with two different blondes added with new techniques and toned I left looking 10 years younger . My hair is shiny and looking more on trend and much better for my skin tone . 10 out of 10 a very happy customer