Urban Calm Liverpool Reviews
35 Whitechapel (Upper Tier Metquarter), Cavern Quarter, Liverpool, L1 6DA
Check availability and book onlineReviews are written by customers after their visit.
169 reviews
Nice and relaxing. Lovely place with lovely staff. Women’s facial...would highly recommend.
Treatment by Nicola Byrne
Let me start this review by stating that my overall experience had nothing to do with the staff, they were lovely and I had no problems with them whatsoever. I was 15 minutes late to my treatment, which was my fault but these things happen. The therapist didn't offer to give me a 45 minute treatment instead or reimburse me in any way because that was their "policy" and the time was to be taken from my treatment; she said the only way to get reimbursed would be through treat well and that I'd have to book in another day. It was my birthday, so I couldn't exactly afford to do it another day because I only had that day off of work to actually celebrate. The treatment itself was okay, but in my humble opinion, not worth 60 pounds. I've had better massages for cheaper in the past and I just felt really let down. Also, she didn't actually end up giving me the full treatment, I was out the door 5 minutes earlier than anticipated. Another thing that was shocking, was the fact that the salon itself charged less than treatwell for the same exact treatment! I'm extremely disappointed with the whole experience and I will not be booking at either the salon or treatwell again.
Treatment by Nicola Byrne
Very good skin felt renewed. Goof knowledge from staff
Treatment by Nicola Byrne
Lovely staff, very relaxing and my skin feels great!
Treatment by Nicola Byrne
Contact
Discover
© 2024 Treatwell Limited
4ed11902-b7fe-4dea-8edf-bba4e68242b5