Urban Calm Liverpool Reviews

35 Whitechapel (Upper Tier Metquarter), Cavern Quarter, Liverpool, L1 6DA

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Reviews are written by customers after their visit.

4.5
169 reviews

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Written by our customers, so you know what to expect at each and every venue.
Jess was amazing. My knots and posture are so much better after just one session. I’ll be returning soon
Very proficient at her job really friendly . Made me feel comfortable at all times a very hot day so air con was in. The room too . Qualify of wax excellent was completely healed within 12 hours .,very happy with results I’ll definitely be going back to urban calm again
Can’t open right eye and have a huge scar above the eye from the waxing.
Very disappointing, I showed up to wait for a half an hour and to be told they could not accommodate me. They told me that they had called me once to inform me the day before however they left no voice message and failed to try and call again all morning on the day of the treatment despite it being at 1pm. They also advised they would not be refunding my money and I would have to go through Treatwell to try and get it back. Very bad customer service, externally disappointing.
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friendly staff, good value for money and would definitely recommend
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