Writing this review is such a horrible thing because this salon is a lovely place and chatting to the lady who did my wax actually really lifted me and was one of the best parts of my day - but this was probably the worst wax I've ever had. The wax was so hot that I struggled to keep still while it was applied and really thought it was burning my skin. Some wax was actually dripped on the sensitive skin not being waxed (I had a Brazilian - use your imagination) and frequently it took several painful attempts to remove the strip. I have had quite a few bad experiences so I generally put up with most things, but I actually had quite a bad infection and rash afterwards which started a few hours after which I don't know for sure was related so I cannot fully blame the salon for, but it seems likely. I'm sure this salon would be great for less intimate waxing and bikinis (and there other treatments look great) as the hygiene was fine for areas like legs and underarms, but please don't risk a Brazilian or Hollywood here.