Therapists do an average okay job of nails. It's is hurried though. Its totally transactional. Therapists hostile with each other at times. My nails and toes done at same time. Not a nice experience. Told to choose colour quickly as they have other clients. Walk ins prioritized over bookings. Its opposite where I live so convenient but not a pleasant salon/spa like expereince at all if thats what you are after. If you want the job done quick then its fine.
I am a regular customer to the shop. I was appalled the way my nails have come out. My cuticles are damaged. The nail varnish was awfully put on. I emailed them more than once I have been ignored now which is highly unprofessional as I’m a regular customer and I spent £110 in there. I would like a full refund back. I would never go back to the shop.