Sara was really warm and welcoming. She patiently answered all my questions and generally made me feel comfortable. The room is small and simple, but nicely decorated (though the scent might be on the strong side for some people). That said, most time was spent either wearing a weighted eye mask or facing the table, so most atmosphere came from the gentle soundtrack. The massage itself was thorough, firm at times (think sports massage) and extremely relaxing. I almost fell asleep at one point.
I had such a lovely experience with Sara. She made me feel at ease and relaxed and it was such a cosy warm setting (the heated bed, my god). Sara's massage skils were fantastic. I'll definitely be back!