I had a Brazilian blow dry for the first time. After it was finished I was pleased with my straight hair and bought a serum as there seemed to be some hairs sticking up. I waited for the 5 days recommended before I washed my hair and bought the recommended salt free shampoo and conditioner. Once I washed my hair I noticed that around 50% of my hair had snapped. I have shoulder length hair and now have a lot of hairs that are anything from 10 cms long all over my head. My hair is not silky and manageable but dry and still as frizzy as before. I emailed ursula to tell her what had happened however to date I have not received any communication. It is a shame because I thought there was a relaxed good atmosphere in the salon and genuinely thought that Urusla would be concerned that my hair has snapped so badly with the treatment that she provided. My hair will take a very long time to thicken and grow and I also have to use a lot of serum in order to stop the snapped hair from sticking up. I am incredibly disappointed with my treatment and appalled that I have not been contacted.
I have had many done before at different places but my therapist was really good. Dermalogica products where used, she took her time, was nice and polite and it was overall one of the best microdermabrasions i have ever had. will be going back. thank you very much.