USA Star Nails - Clapham Junction Reviews

78 Battersea Rise, Clapham Junction, London, SW11 1EH

Check availability and book online

Reviews are written by customers after their visit.

4.2
4441 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Tjanks, for a quick, and I mean really quick treatment. It's well located and a hive of activity. Go here!
Overall my manicure and pedicure were very good. On arrival there was some confusion as to whether I had prepaid for the treatment (which I had) so I think they need to improve their booking system.
They used old polish which was too think and caused bubbles. After telling me it was my fault, the manager had to apologise and then instead of starting again they only filed them down and painted over, so the problem kept occurring. When I said I wasn't happy they didn't offer to do anything about it. I was going on holiday the next day and had to spend the entire trip with really tacky looking nails until I could get them taken off properly when returning home.
Overall I was satisfied with my shellac treatment. They were on time when I arrived and the nail technician was friendly. My nails turned out great and lasted my whole holiday! Very pleased!
I booked a luxury pedicure, which said the treatment should last 1 hour 15 mins. Firstly when I arrived they didn't seem to have my Wahanda booking, and then the treatment only took 45 minutes and I'm pretty sure I didn't get the treatment that I had booked. The guy doing the treatment had a horrendous customer service manner - I'm not sure if he was trying to be funny but it just came across as rude. Also, he got nail varnish all other my toes and even after clearing it up it looked really smudged. The only reason I went to this nail salon was because my normal one across the road wasn't open on the bank holiday - but I will certainly not be returning.