USA Star Nails - Clapham Junction Reviews

78A Battersea Rise, Clapham Junction, London, SW11 1EH

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Reviews are written by customers after their visit.

4.2
4428 reviews

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Written by our customers, so you know what to expect at each and every venue.
Firstly, unpleasant experience. Rude man in charge and definitely not right person was doingmy nails. ( he has got dirty hands, nails and his own nails, everyone with diffrent shape) I booked my appointment two days before, I traveled down to Clapham. So, when I was told the owner about my appoiment he said that my booking did not go through (even though I showed my emails to prove that it had). He said that the many which I payed are not enought ! I payed 20 pounds online ( I've got 10 pound discound, because of my first booking) he ask me about my payment I was having onlu my bookind details on my phone to show him and then he ask me for 15 pouds more, because I choose diffrent offer, so I payed 35 pounds and the end...Bastards !for 35 ponds they havent got colour which I wand and no design on my one of each nail. I have never experience such a poor quality, rude and unskilled salon. Waste of time and money. Would not recommend to anyone!!
The guy my pedicure was booked in with was dealing with a his pervious customer when I arrived she was complaining that he had got the shape of her nails wrong and ruin them, he didn't seem very phased so not a great start. I was told to take a seat but didn't say much else to me and was more interested in the pervious customer by this time was complaint to the manager. He barely spoke which is fine but just hit my foot when it was time to change feet - asked what colour I would like and that was it. Pedicure lasted 20 minutes which stated to be an hour appointment. I was then left me for a further 25 minutes to dry I had to ask another member of staff if I was able to go. Uncomfortable experience wouldn't go back!
They seemed a bit too busy. Didn't really feel like they had the time to serve me. But it is not usually like this, so I will definitely go there again. I coundn't put a finger on my mani. All in all a satisfied customer.
Great place - always good service and nice and clean. Happy to be a repeat customer for years!! Thanks a million
I had a shellac manicure before going off on holiday. The colour was actually created by applying two different colours, which was interesting. PLeased with manicure and lady who did it was very careful (even removing it off one of the nails when she wasn't happy with it and starting again). Overall pretty happy.