I have been here a few times and know they get very busy - however they let 3 walk-ins go ahead of me (I had booked an appointment) so I was seen 25 mins late. It wasn't as clean as it usually was and they did not clean the foot-bath basin after emptying the previous person's water out, and before adding water for me. The man who did my nails did a good job but spent the entire time talking to the person next to him - which is a bit rude.
Mixed feedback - but the price is good.
It was good value for money-bikini wax was average but you get what you pay for. The actual wax was very quick.
It was Saturday afternoon ao really busy as its a nail salon mainly and a little disorganised! I wasn't seen for about 20mins after the actual time of my appointment.
This place can be really hit and miss. Some of the staff are very nice. A few a very rude an they certainly don't treat you well (irony) if you book through treatwell rather than direct!