USA Star Nails - Clapham South Reviews
33 Balham Hill, Clapham South, London, SW12 9DX
Check availability and book onlineReviews are written by customers after their visit.
7393 reviews
Wax too hot - requests to turn down temperature were not productive. A lot of hair missed, even though therapist assured me not when I asked her to check at end of wax. Therapist friendly.
Treatment by Waxing/Beauty Technician•Brazilian Waxing
There was quite a long queues but pedicure was great and staff were lovely. I would avoid going on a weekend to avoid busyness.
Treatment by Waxing/Beauty Technician•Gel Nails Manicure
Most of the comments about this place are fairly accurate. It's very get you in and out as soon as possible. The manicure itself is good but it was not a relaxing treatment by any means, and there was a small child running around and jumping on the woman doing my nails the whole time.
There was an issue with payment which seems to have happened before looking at the reviews. I paid online but was told that I hadn't paid and would have to get cash out and pay now. I phoned up wahanda myself and the man told me not to pay any more money as I had correctly already paid. Wahanda was really great in dealing with it but this place was rude and unhelpful! Don't think I'll go back but it was ok for my first time getting a shellac manicure.
The experience as a whole was good. The only issue was the person that was doing my nails was more interested in talking to other staff members then to giving good customer care. She never asked me how I was when i walked in which I was disappointed with.
Treatment by Waxing/Beauty Technician•Manicure
First time I've liked my nails after leaving this place (mainly the colour choice). But two did chip and can came back on a few days later to touch those up. Asked if I had a loyalty card, which I don't.. and i've been there 4 times now.. So I guess they pick and choose who they want to give them too (still wasn't given one). After the touch up the lady went to finish up a pedicure and left my nails to dry, told the receptionist to wipe them off once the timer had gone off.. she was unsure what to do and I had to tell her, fair enough she was new. But when I left they felt grainy and horrible so probably weren't dry, but I had to get back to work so couldn't go back. I only go here as it is across the road from work and wahanda have great offers!
Treatment by Waxing/Beauty Technician•Gel Nails Manicure
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