Awful experience. Waited 10 mins then had to keep asking about when my massage was going to happen before finally being led to a dirty room in the basement. The massage itself was the worst massage I've ever had. So painful - she kept putting the bony parts of her hands and arms onto the bony parts of my back despite me asking her 3 times to stop doing that. Not at all relaxing and the massage was only 50 minutes which actually ended up being a blessing. I'll never go back there again.