USA Star Nails - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.2
7392 reviews

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Written by our customers, so you know what to expect at each and every venue.
Nice and close to Clapham South station, quick and efficient service with friendly staff. Would definitely go back for another treatment.
The venue was really busy, so it was a little hectic at first. I am really pleased with how my nails turned out, but the staff member that saw to me firstly did my nails a completely different colour to what I had asked for and then made me feel a little bad about asking her to change them! I found the communication a little difficult. However, I would probably go again.
The staff were really nice and I wasn't waiting too long. The lady that did my wax was also very helpful and kind and I felt comfortable
Although booking an appointment time, this nail bar really workson a one in one out policy. Very very very busy and I felt that, although the end product is good, my lady really rushed my treatment in order to get me out quickly.
The place is cute and generally clean, and everyone was very nice and accommodated me as soon as I walked in for my appointment. The gentleman who gave me my pedicure was very very good, one of the best pedicures I have had recently. Unfortunately, by the time I got to the drying station, the entire place had more than filled up. I wasn't sure if my nails were done and I asked someone to check a couple of times, it ultimately took half an hour from the time I sat down to dry to the time someone checked my nails and deemed them ready. We wrapped them in plastic and I put on my soft shoes, but unfortunately by the time I got home some of my toenails had gotten wrecked :( It's a pity because the pedicure was really great and the rest of my toenails still look perfect. Just a bit disappointing, although I'm not sure whether the salon was to blame since they weren't exactly rushing me out - maybe it was my fault! My only issue aside from the overcrowding was that I am not 100% sure the tools they use are cleaned properly. The tools that were used for my pedicure were taken out of a tray that was sitting by the pedicure chair, so i didn't see them get cleaned as they normally do in other nail salons, where you see them rip up the bag of medically cleaned tools.