I arrived only to be told that the therapist wasn’t working and to come back the next day which I couldn’t because I was going away the next day. They then left me standing there after I asked for a refund - which they then didn’t give me. Terrible.
Treatment by Waxing/Beauty Technician•Hollywood Waxing
I waited for 20 mins despite making an appointment and they asked me to wait for more time as they took walk in customers before me. Have been going to this salon for years now but after this incident I will find another salon, no regard for time
I was asked to pay another £5 when I had prepaid for this service. I refused because I wasn't happy to pay extra money when I had prepaid and they said it was ok but if I was to come back in future I would have to pay £28 not £23. I think this should be changed on Treatwell. Overall I was very happy with my nails.