This place has really gone downhill since my last visit. Staff were inattentive at best and laughing at you at worst. Manager was patronising trying to correct my English (not needed, she just didn’t understand that I’d already paid for my appointment and didn’t need to pay again). Manicure and pedicure were done by 3 different people who weren’t aware of what each other had done. I was ushered from place to place without courtesy and top coat not applied until very late. Will not return.
DO NOT WASTE YOUR MONEY! One of my nails came off the same day. They did such a bad, rushed job, the nails are all lumpy. I went back and asked them to fix at least the broken nail. The manager was so RUDE she blamed me said I hit it against something when I didn’t, her staff just didn’t do the job properly and she took no accountability.Told me to come back later or wait one hour, when I had a flight same day. Disgusting service, caused inconvenience and £40 in the bin. DO NOT RECOMMEND!