I find Utopia staff very helpful, friendly and competent.
People are always treated with respect. There is never a rush.
They always keep checking one is happy with progress of hair styling etc.
Their charges are fair too.
I like the new booking on line system too and it is clear and easy to manage
Incredible facial - my skin still feels refreshed days after. I got advised Microdermabraison would help my skin and had a sample done to see what it would feel like - already booked to go back!