Lynn was a very nice person, welcoming and calming & professional - however I am no more than 10% satisfied with my massage, the massage was incredibly harsh, hard and I didn't know if she was actually helping me or something else (jokes apart). I have noticed that she was doing completely different stuff that I experienced with previous massages, she would work well on one side of my body and leave an other side half way done - unfortunately I left more tense and bruised, than how I got in.