I booked for individual eyelashes. When I got there I was told they don’t do them and it’s cluster eyelashes. Had them anyway. There was no eye prep, sat in a chair whilst she did them. At times my eyes were sticking together. 24hours later I had to remove them!! Some of the eyelashes were scratching my eye because they weren’t placed correctly, or even placed on my eyelid which has made them really sore now. I won’t be going back!