I booked for a classic pedicure.
10am, she was 10 minutes late and finished 10 minutes early!
What I didn’t realise I haven’t booked a polish with it! I thought I had and asked if she could paint them and the answer was a firm NO!!
Even though she was late and finished early!! The pedicure was good but for extra 5 minutes she could have pained them, it’s not has if I wasn’t going paid for the extra 5 minutes even though it stated 1hr classic pedicure!!
Kathy gave me 10/10 customer service! Every single time I come for my wax, she always makes me feel so comfortable and does such a great job. I think Kathy deserves soooooo much recognition, I will be back soon & booking Kathy again!