Booked a blow dry and pin curls - for extra long hair as I have 18inch extensions. Was told id have to pay £5 extra for a wash (never been anywhere before that charged extra to wash!) then told my hair was too heavy for pins and she would have to use a lot of pins so couldn't do. Having had extensions for years alarm bells went off as I regularly have them pinned. Ended up having curled by straightners and it has all fallen out and I have straight bits missed. Ended up pay £35 for a mess! Avoid.