Haircut was great and the products were really nice. Gel nails (hands and feet) were good and there were lots of colours to choose from, but the appointment overran (I think the timings are unrealistic, so maybe factor in a bit more time if you’re going for hands and feet). Would recommend!
Not a bad experience, good gel nails, but in my personal experience, you get what you pay for and nothing else. First of all, no welcoming entry, felt a bit awkward when I was waiting to be seen, no drink offered upon arrival, no chit chat through the treatment and nobody said bye or thanks when I left. Maybe I was expecting too much, but it all felt a bit impersonal where as I’m normally used to a really nice, welcoming experience. I had old gel on my nails that needed soaking off prior to my treatment, little did I know they would be buffed off with an electric file. Not ideal if you don’t have strong nails, and it’s false advertising too Other than all of that, the quality of the gel and the work was good. Shame about the little details, I do think that kind of thing is important when you’re competing against a number of other similar businesses on the same road, client satisfaction is very important in the beauty industry for sure.