I am not sure how this place has so many good reviews. I got it, the staff were not sure about my booking. They did the nails first and the lady did a good job, no complaints there. The haircut, that's another story. First, ladies tried to tell me which colour I want to dye my hair. Then when decision was made, one of the ladies started dying it, covered all of the hair, then left it for about 50 minutes, blew a top of the head with a hairdryer for a minute, not sure why. Then she has taken up another client, delaying the washing up of the hair. The colour turned out alright, the followed the haircut, which took a staff member approximately five minutes in total... wanted a short bob, got something of layered bob, with many different lenghts of hair... staff was friendly, but they do not know what they are doing.