Staff were lovely and friendly and full of good advice about the best treatments to have. Salon was clean and nicely decorated and treatment rooms were well-stocked (although they did run out of waxing strips at one point, they made sure to begin my lash treatment in the time it took to get more, so no time was wasted and the beautician was very apologetic).
Amanda was really nice and did a lovely job of my haircut - I would definitely recommend her. The venue was also very nice and staff were pleasant - will be booking again!
LVL- won’t return... I’ll start of by saying my lashes are most definitely not lifted, no volume and no length! I have to wait for them to grow out as they have ‘curled’ as opposed to lvl, and putting mascara on them makes them look awful! I advised the lady doing the treatment to pls use correct strip to lengthen, as my eyelashes are naturally long, but would appear she used the wrong strip. She was pleasant enough despite marching in and out of the room (very heavy boots) although no explanation of anything that was going on (luckily I have this treatment done regularly so I knew what I was on for), and when I entered the room I just stood there (nowhere to put my jacket or bag-they ended up on the floor..) and just lay down on the bed..
Have to add, hearing other staff bickering amongst themselves outside the room door ‘what do you mean?! My station is ALWAYS TIDY!!!’ And then on the phone to partners after starting the conversation with ‘I’m at work I can’t talk on the phone...!’, means it most definitely wasn’t a relaxing or enjoyable experience. Add to that my lashes look only different (for the worse), means I will not be returning.