The room was a cut through to the staff kitchen, it had a bright strip light which the lady had turned off so it was pitch black. The bed was really wobbly, I was worried it might collapse. After about 10 mins the steamer started spitting out boiling water onto me, so she turned on the strip light (very unrelaxing to suddenly have a bright light switched on) and was then about 5 mins sorting it out outside. She was very apologetic and gave me £5 off which was good. After that all was ok but I was disappointed that there was no face mask, no eye brow plucking and just basic creams being used as well as a steamer for a bit, a very basic facial and certainly not worth the money. The only good thing was the lady who was very friendly.
I had a shellac pedicure and have awarded in 4 stars. I am happy with the finished effect on my toenails. I would have liked more rough skin removal and a longer foot massage.
Really enjoyed my experience here! The salon is very clean, and the facilities tip top. Staff were all friendly and did an excellent job. Very neat manicure and pedicure, and a lovely massage on both hands and feet! Will definitely be going back.