The fact that they don't clean the nails tools between customers is unacceptable.
Also, even thought I made an appoiment in advanced it didn't matter, as other clients that were stopping by without an appoiment had their nails done way more faster than me, asking for the same type of manicure.
I regularly get my nails done at Vauxhall Nail and Beauty and everyone is very friendly and efficient. My mani/pedis last for weeks and pricing is fair. Would recommend.