Velvet Skin & Laser Reviews

Westbourne Parade, Uxbridge Rd, Uxbridge UB10 0NY, UK

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Reviews are written by customers after their visit.

4.7
573 reviews

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Written by our customers, so you know what to expect at each and every venue.
- Didn’t check medical questioner . Had back surgery so had to tell her not to touch that area. - Didn’t introduce herself or ask how you would like the pressure.Nor tells you to put your arms down before starting massage. Had to adjust myself. - No head rest or hole to put your face in , so you end up with neck and shoulder pain afterwards. - Only does half back at a time, leaving me more cold. - Unprofessional , staff just sitting around in the front eating and knocking on the door when having treatment. - Bed is cold. Has plastic sheet and just a paper tissue on. Told can’t have towel underneath. - Can’t relax as they were plastic gloves so that’s all you hear. - Only given one a small towel to put over yourself. - Only put the heating on for 2 minutes. - Requested another towel Was given a wet towel, was told that’s how it comes out the dryer here. - when leaving noticed that there was no clean towels in the room , but some dirty ones on the floor and tissues Which is what she had put on me. - complain to management didn’t even want to check the towel or the room. - Would NOT recommend having a massage here at all. Unprofessional, not relaxing, untidy and in pain afterwards. Not sure about other treatments.
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Please refer back to the complaint email which I sent today.
Felt comfortable with staff and had a good treatment.
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Thank you for your treatment. I did feel tension and headaches right after the treatment however this has settled somewhat although it is still there.
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A happy and friendly members and good service