My beauty therapist was really nice and I was very pleased with the end result. The salon seemed clean and it wasn’t as awkward as I expected going into the barbers and going downstairs for my treatment! I just knocked off one star as my previous wax at a different salon had been almost painless, so by contrast this wasn’t perfect (also I noticed afterward that a tiny patch on my legs had been missed). However it was done remarkably quickly and wasn’t super painful so would very much recommend!