I had a ridiculously long wait, despite having pre-booked an appointment. Although I had booked a manicure, what I got was a quick slap dash gel repaint. There was no manicure so to speak. My therapist was very nice but the overall experience was extremely disappointing.
No point booking an appointment as they can’t stick to it, three people came in after me and none of their appointment times were honoured, I had to wait half an hour, it was chaos. I had a guy do my nails, there are air pockets all over most of them but I have a baby at home to get back to and was already rushing, let alone after my wait. No one apologises or seems sorry.