Wasn't Tiffany...she's not back..but Hanna did my nails...They are all under pressure with staff shortages & I had to wait a while..but..all good in the end. thank you.
Nora had called in sick so the other staff members had to work around this. I waited for half and hour & then was told to go for a coffee & come back in half an hour. I returned and my pedicure began but was stopped halfway through as another customer was complaining that she had been waiting half an hour & had another appointment to go to. I was only made aware that my beautician had called in sick, after my pedicure was complete. No time for a manicure, still waiting on refund.
Nothing personally to the staff on the day but after 30 mins late, I had NO IDEA when my 2pm appt would be available. I had other commitments so had to leave - I hope I get my full refund soon