Amily appeared very shy and it was also my first time visiting so I was unsure what to expect. Amily just got on with my pedicure ,I was really pleased with how it looked and felt. My only criticism is that the foit file being used on my feet looked like it had been used already. Amily did however use what looked like a new razor to scrape my feet. I will book again as it was very relaxing and I was satisfied with the treatment.