I booked for 10am, last minute, grateful I could get a slot. When I arrived a sign on the door said they’d be open for 11.30. Reorganised my morning, and called at 11.30 to check they’d be open or could reschedule my booking. I couldn’t get through, twice. I headed back for 12.15 hoping in the extra time, they’d be open. It’s now 1pm and they’re not open or answering calls. It’s a shame, I wanted to try their service; I’m new to the area!
Your feedback system is insisting I rate the venue, but this feels unfair — I haven’t experienced it to know !
The therapist who did my waxing was very thorough and professional. However when I turned up she told me that the person who does electrolysis does not work on Thursdays, even though it was available to book on the site - and again later when I went to rebook somewhere else, it was still offering appointments for Versace. The therapist showed me a text the owner sent to her to call me, but she gave her a wrong number to call, so I wasn't informed. Really poor service from the owner. And acutually very annoying as I wanted to get both treatments done in the same place, and as Versage was closer - but not cheaper - i opted for this one. I ended up having to find somewhere else to get the electrolysis done, where I could have got the waxing too - and Cheaper. I won't be back