I was straight in to get my hair washed before the hairdresser even introduced herself (she never did in the end) or even asked what I wanted done with my hair that day. When I explained what I wanted (quite a drastic change in length), I had a few seconds to show one or two photos before the scissors were out and the hair was chopped short. I didn’t leave with the hair cut I was expecting as I feel I wasn’t given enough opportunity to explain! The hairdressers manner was so unfriendly!