Victoria Beauty Salon Reviews

7 Belgrave Road, 1st Floor,, Victoria, London, SW1V 1QB

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Reviews are written by customers after their visit.

4.5
711 reviews

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Written by our customers, so you know what to expect at each and every venue.
Everything seemingly went well in the beginning, however I noticed an excessive and painful amount of pulling and pointing (with tweezers? I could only feel it) on the eyelash and eyelids. I could feel she was constantly trying to cut in between glued lashes. When the treatment was over, she asked me to open my eyes but I couldn’t as some upper lashes and lower lashes (or eyelids) were glued together!! She then cut them separate so finally I could open my eyes. They were the WORST eyelash extension I have ever done/seen in terms of quality- fake lashes were pointing all directions, some of them were glued to my EYELIDS instead of my own lashes. I could barely open my eyes as the fake lashes were sticking into my eyelids and so painful. I then requested her to remove all of the fake lashes as they look horrific. I have been having eyelash extensions for over 3 years now and have never seen anything like this! She then applied some VERY STRONG glue removers, didn’t wait for them to soak in, and started pulling the lashes off. It was SOOOO PAINFUL and glue remover had gone into my eyes and make it SO SORE I had to scream from pain. I requested her to take it slowly and be more patient using cotton buds to remove them individually. She did but still hurried as she apparently had customers scheduled right behind me. I wrote to Treatwell about this but got a reply that 'there is nothing we can do'. If Treatwell is gonna charge 25% of the service fee, it better be able to do something! Disappointed and not a happy customer at all.
Great - really good customer service and pleasant experience.
Spray tan was good and even. Spa is below a pharmacy on Warwick Way so a little hard to find and if you're after shop closing you need to phone the beautician directly. Very nice beautician.
n/a
Was ok. She try very hard, done well but the colour is not great. She is not so experient.
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