Staff upstairs were very rude and unapologetic for very running late BUT downstairs lovely. Delighted with the wax, and was given complemetry eyebrow wax. Came out feeling very pleased with treatment.
Appointment ran late by 10 minutes and the staff didn't seem too bothered by it and didn't come out to let me know they were running late. The person who did the waxing was trying to sell me a lot of other products. This was the second time I had been here and they were late so if you are short on time I wouldn't recommend.