The main guy running the show, Thien, is lovely and honoured my cancelled appointment when I couldn't make it, with no fuss and total good nature. Then my therapist did the best pedicure I have ever had, basically doing chiropody on my feet and sorting out some ingrowing nail problems I had, without me asking her. She was absolutely lovely and so friendly. i was very happy with the nail polish colours and will absolutely go here from now on - excellent salon and fantastic attitude.