My treatment was professional and thorough; the beautician answered any questions I had about the hot wax, putting my mind at rest. It had to be rescheduled but the person at the end of the phone was clear, empathetic and helpful. Thanks Villa J!
have had far better experiences, i dont think waxing was their strong point. It was left patchy, took really very long (45 mimnutes) when other places take up to 20 minutes, left unfinished. Not happy
I booked for 12pm and paid upfront. The booking got moved to 1pm. I arrived at 1pm and was informed that my booking had fallen in between another appointment and to come back at 2pm. I came back at 2pm and had to wait 25 mins before I could have the wax as they were finishing a hair appointment. Villy was lovely and did apologise but it was a rather frustrating experience all around.