For a quiet Saturday afternoon, the two staff working were both professional and very focused. I booked 20 mins beforehand, the haircut appointment only took 30 mins itself and I left with a good quality cut! Prices reasonable taking advantage of the offer that was on, all in all good service and would go back!
I would definitely be coming back! The wax was great and villy was lovely. I’m new to waxing but she made it least painful as possible which I really appreciated. Only think was a couple of hairs left which I had to go away and pluck but apart from that it was very thorough :)
The good things: both ladies were very nice and kind; the salon is pretty and tidy; they stayed late after the salon closed to finish the work on my hair, which was so so nice of them!
The not so good: I asked for a balayage but what they did to my hair was copper highlights (I ended up liking the result but it’s not what I booked and paid for); they advised me to get a cut and I asked to cut tips only, but they cut a lot more; they accidentally burned my scalp with hot water while washing.
I was looking forward to my girl haircut however we went their after school to a closed salon. I called the mobile and asked if the appointment was closed. Villy advised that she had rescheduled my appointment 30mins later. I didn't get a confirmation until I checked my junk inbox. I thought it was really slack that I wasn't called so close to my app. Overall it was OK but not sure if I would return.it was ok but the start of it all really put me off. Haircut was ok...but no blow-dry as paid
Before we start I show that I want balayage but left with roots, blonde highlight on front and by white patches near my ears, rest of hair are just yellow or don’t change colour at all. Villy are really friendly but I’m disappointed of service and fell bad that I lost money which I spend as I need book another appointment somewhere else for tomorrow to fix that.