My appointment started nearly an hour late, what should have taken 3/4 hours max took nearly 6 hours as my foils were left on for almost 2 hours which I have never experienced before (my natural hair is not dark). I did not have time for a cut but thank god as I asked for my sides to be cut around my face and this is completely wonky. I didn't bother looking at this when leaving the salon as I was in such a rush. Will not be returning and do not advice you to book here.