Cat’s manner was great and she was really easy to talk with making me at ease very quickly. The room was nicely set up too. The waxing was not very painful as I remarked to Cat at the time. I got it done as was going on holiday 3 days later but sadly there was visible regrowth only 4 days after so when I hit the beach I wasn’t smooth as was the whole point. I understand the hairs were just ripped instead of pulled out which is a shame due to the overwhelming positive reviews here and paying tens of pounds when I have better results using a hair removal cream at home. Is a shame, will contact her when I return.