Staff were nice but room was dirty . Beauty therapist took me in when another client was still there and then started cleaning up .Another therapist came in and took over . The owners son kept opening the door and therapists kept opening the door of the treatment room , when I was on the couch getting waxed . The mess she made of my groin is dreadful . Skin looks burnt, red and bruised - very painful . So not a very happy experience overall