VIP Salon Reviews
336a Duke Street, Glasgow, G31 1QZ
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1333 reviews
I found the entire experience extremely unprofessional. I booked a 10am appointment for t bar colour. haircut and blow dry. I rang the salon before I booked to explain that I needed to leave for work before 12pm and I was assured my appointment would be finished before then.
The stylist arrived 10 minutes late that morning. I reminded her I needed to leave before 12pm for work and she told me I would be finished before then. I felt stressed throughout as she didn’t stop talking to the other members of staff and seemed more focused on chatting to the girl she was training than my hair. At around 20 to 12 my hair had just been washed so didn’t have time to cut or blow dry. I left the salon with damp hair and was told I could come back for a blow dry but as they closed at 5pm I wasn’t able to go as I was working until 7. I rang back to try and rearrange my appointment and I was told I would be charged for any further treatment. The stylist was rude on the phone and indicated it was my own fault as I should have known the appointment would run over 2 hours - even though I was told before and during by two staff members including her that it wouldn’t run over! The colour of the hair was fine, however some of the hairs around my face have been left leaving my hair to still have roots which are especially visible when I tie it up. Overall, I was extremely disappointed with the experience and I wouldn’t recommend the salon to anyone! A complete waste of time and money
Styled by ELLE STYLIST•
Ladies' HaircutsShow all…
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Staff were very friendly & accommodating & made a very good job of my nails, glad I booked VIP salon for my manicure & pedicure!
Gel Nails PedicureShow all…
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A wonderful service !!! Got last min appointment which they were unable to do but were quickly able to reschedule suiting my needs.
The hair cut and blow dry was amazing and just what I wanted. Loved the bouncy blow dry.
Great value for money !!
Styled by ELLE STYLIST•
Ladies' HaircutsShow all…
Lovely staff but terrible nail job!
The lady that did my nails did not take time to apply the gel polish properly, filed my nails unevenly and applied the polish in such a hurry the end result wasn’t great, gel only lasted 2 days before t started chipping and she got nail polish all over my fingers.
She was in such a rush doing my nails even though the entire place was pretty much empty. I had to come back and get my gel nails redone 2 days after because my nails got chipped and became flaky.
Instead of removing the gel and reapplying everything, she just filed down the the chipped end and reapplied the nail polish! That now left me with horrible uneven dent on the end of my nails, that’s completely visible, and grainy to the touch. She reapplied the polish to the rest of my nails as well, but again she did it in such a hurry, the polish is streaky and grainy. I will now have to make an appointment somewhere else to get this fixed as I am quite disappointed in the result seeing as this place has a lot of lovely reviews.
Sad to say, for me, I don’t think I will come back to this salon again as they don’t take time to look after and carefully do your nails, they just slap on the gel and colour and get you out the door.
I’m extremely disappointed seeing as staff were so lovely, and I hope no one else goes through the same experience I went though.
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Lovely staff but had to remind the hairdresser to cut my hair 4 times and even then it did my look like I had been or had it blow dried. Went to get another cut to day somewhere else so ended up very expensive mistake. The girl was lovely just not sure she had graduated to haircuts.
Styled by ELLE STYLIST•
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